Club 22's Commitment to Malaysian Players

Club 22 Responsible Gaming – Play Safe, Play Smart

Gambling should be entertainment, not a burden. Club 22 provides the tools, guidance, and full support every Malaysian player needs to enjoy our platform in a healthy, controlled way — no pressure, no unnecessary risk.

24/7
Player Support Available
18+
Strict Minimum Age Policy
RM50
Daily Deposit Limit Can Be Set
100%
Responsible Gambling Tools at Your Fingertips

What Is Responsible Gambling?

Responsible gaming means choosing to play within limits you can afford — in terms of time, money, and emotional wellbeing. At Club 22, we believe every Malaysian player deserves a fun and safe betting experience — one that doesn't affect their daily life, family relationships, or personal finances.

Platform Club 22 offers a wide range of entertainment options — from Malaysia Super League and EPL Sports Betting, Live Casino, Roulette, and table games, to online lottery. All of this is designed to be enjoyable, but we understand that without proper boundaries, entertainment can become a problem.

That's why Club 22 invests in comprehensive responsible gambling tools, staff training, and external support partners so we can detect early signs of problem gambling and respond promptly. Our responsible gambling this is not just a document — it is how we operate every day.

We also comply with strict age verification requirements. All members Club 22 must be aged 18 and above, and we conduct thorough KYC checks to ensure no underage individuals can access our platform. This is a responsibility we take very seriously.

Club 22 Responsible Gaming Tools

We provide a comprehensive and easy-to-use set of responsible gambling tools, accessible directly from your account. All are free and can be activated within minutes.

Daily / Weekly Deposit Limit

Set your maximum deposit limit — for example, RM100 per day or RM500 per week — directly from your account settings. Once the limit is reached, the system Club 22 will automatically block any further deposits until the limit period expires. Limits can be reduced immediately, but increases require a 48-hour waiting period for your protection.

Session Time Limit

Decide how long you want to play in a single session. Club 22 will send a reminder when 80% of your session time limit has elapsed, and will automatically log you out once the limit is reached. This feature keeps you aware of how long you've been on the platform without relying on memory alone.

Self-Exclusion

If you feel you need a break from betting, Club 22 offers self-exclusion options for 24 hours, 7 days, 30 days, 90 days, or up to 5 years. During this period, your account will be fully locked and you will not receive any marketing communications. We respect your decision completely.

Per-Round Betting Limit

Beyond deposit limits, you can also set a maximum stake for each individual bet — whether for slots, baccarat, blackjack, or football betting. This ensures one unlucky round won't drain your balance all at once, and helps you avoid impulsive decisions you might regret later.

Activity Reports & Full History

Monitor your gaming patterns with detailed activity reports showing total deposits, withdrawals, amounts wagered, and winnings over any given period. This transparency helps you make a clear, objective assessment of your responsible gambling your Club 22.

24/7 Player Support

Support team Club 22 who are fluent in Bahasa Malaysia are available to assist you at any time — not just for technical issues, but also if you need guidance on using our self-control tools or simply want to talk through your gaming habits. No question is too small or too personal for us.

Self-Check: Are You Gaming Responsibly?

Answer the questions below honestly. This is not a formal assessment — it's a personal guide to help you reflect on your own habits. If the majority of your answers are "Yes", we encourage you to use the responsible gambling tools Club 22 or seek professional help.

1. Have you ever gambled with money you couldn't afford to lose?

2. Have you ever lied to family members or friends about your gambling activity?

3. Have you ever tried to chase your losses by betting more?

4. Has gambling affected your sleep, work, or relationships with loved ones?

5. Have you ever felt anxious or on edge when you were unable to gamble?

How to Set Self-Control Limits on Club 22

All tools responsible gambling is accessible directly from your account dashboard — simple, fast, and effective. Follow these steps:

Any limit reduction takes effect immediately. Limit increases are subject to a waiting period 48 hours to ensure your decisions are made thoughtfully and not on impulse.

1
Log In to Your Club 22 Account

Go to login page and enter your username and password. Make sure you are using a personal device and a secure internet connection.

2
Go to Account Settings

Click the profile icon in the top-right corner, then select "Account Settings" from the dropdown menu that appears.

3
Select the "Responsible Gambling" Tab

You will find a dedicated tab labelled Responsible Gaming which includes all available responsible gambling tools on Club 22.

4
Select the Type of Limit You Want to Set

Choose from deposit limits, session time limits, per-round betting limits, or self-exclusion. Enter a value that suits your budget and lifestyle.

5
Confirm & Save Settings

Click "Save Changes" and confirm the action via email or SMS OTP. Your limit is now active and the Club 22 will enforce it automatically.

Recognising the Signs of Problem Gambling

Problem gambling rarely develops overnight. It tends to grow gradually, and many people don't realise it until it has already affected their lives. Recognise these signs early so you can seek help before things get worse.

Recurring Financial Problems

Frequently borrowing money, selling assets, or failing to pay monthly bills such as rent, utilities, or car installments due to gambling losses.

Withdrawing from Family

Spending more time on betting platforms than with family or friends, and becoming defensive when questioned about it.

Chasing Losses

Betting more and more frequently in an attempt to recover past losses, rather than accepting losses as part of the game.

Significant Mood Changes

Feeling elated when winning but severely distressed, angry, or hopeless when losing. Daily mood becomes dependent on the outcome of each bet.

Declining Work Performance

Frequently arriving late to work, struggling to concentrate, or secretly accessing betting platforms during working hours.

Unable to Stop Even When You Want To

Has repeatedly promised yourself or others to stop or cut back on betting, yet been unable to follow through despite genuine attempts.

If you recognise two or more of the signs above in yourself or someone you care about, it's time to take action. Use the self-exclusion tool Club 22 or contact Malaysia's free gambling helpline: Talian Kasih: 15999 (24 hours, free of charge).

FAQ – Responsible Gaming

Yes, you can set a deposit limit as low as RM10 per day at Club 22. There is no minimum value for self-control limits — we support any amount that fits your financial situation. The lower the limit you set, the better protected your money is. Remember, limit reductions take effect immediately, while increases require 48 hours.

The balance in your account Club 22 remains safe throughout your self-exclusion period. You may request a withdrawal of that balance even while your account is in self-exclusion mode, through the usual Malaysian payment channels such as FPX, DuitNow, or Touch 'n Go eWallet. Your money will not be lost — it simply cannot be used for betting during that period.

Yes. If you decide to close your account Club 22 permanently, contact our support team at support@club22.my or via live chat 24/7. We will process your request within 24 working hours. Any remaining balance will be returned to you via your original payment method before the account is closed.

In Malaysia, several organisations offer free support for gambling problems: Talian Kasih 15999 (24 hours, free of charge, operated by the Ministry of Women, Family and Community Development), Befrienders Kuala Lumpur: 03-7627 2929, and Hospital Permai Johor Bahru for specialised treatment. The Club 22 can also point you towards the right support resources — don't hesitate to reach out to us.

Club 22 carries out a rigorous age verification process through KYC (Know Your Customer) checks. All new members are required to submit a valid copy of their MyKad or passport. We also use an automated data verification system that cross-checks this information against trusted third-party databases. Any account that fails age verification will be suspended immediately and the balance refunded.

No. The responsible gambling limits at Club 22 are enforced at the system level, not just the user interface. They cannot be bypassed by refreshing the page, switching browsers, or any other method. Limit reductions also cannot be reversed until the 48-hour cooling-off period has passed, ensuring your decisions are made calmly and without haste.

External Support Resources for Malaysian Players

Club 22 partners with the following organisations that provide free and confidential support to individuals seeking help with problem gambling in Malaysia.

Talian Kasih 15999

A Malaysian government helpline operating 24 hours a day, 7 days a week. Free to call from all lines. Staffed by certified counsellors who can assist in both Bahasa Malaysia and English.

Befrienders Malaysia

Offers free and confidential emotional support for those feeling overwhelmed or hopeless. Reachable at 03-7627 2929 daily from 8am to 10pm.

MOH Mental Health Services

The Ministry of Health Malaysia provides counselling and mental health treatment services at government hospitals nationwide, including specialised treatment for gambling addiction.

Club 22 receives no financial benefit from directing you to these resources. We share this information purely because we care about our players' wellbeing — because healthy players are the foundation of a lasting community.

Play Smart, Play Safe with Club 22

Sign up today and enjoy Malaysia's best betting entertainment with a full suite of responsible gambling tools. You're in control — Club 22 is here solely to make sure your experience stays fun and safe.

By registering, you agree to the Terms & Conditions and Privacy Policy Club 22. This platform is strictly for individuals aged 18 and above. If you need support, please contact Talian Kasih 15999 free of charge.

Bahasa Melayu